Privacy

Privacy in plain English.

This page explains what data CollabBase uses to power preview search, workspace discovery, creator unlocks, and user-controlled outreach.

What we collect

We collect the information needed to run the product: workspace identity, billing state, creator search records, connected-account state, suppressions, and audit history.

How we use it

We use that information to power creator search, shortlist sizing, account access, billing, and compliant outreach workflows. We do not use the product to send autonomous outreach on your behalf.

Connected account permissions

If your workspace connects a Google or Google Workspace sender account, we store only the token and account state needed to support the approved send workflow. Product email, if used later, stays separate from those sender credentials.

Creator data in search

Creator data is used to rank results, estimate shortlist support, and keep search useful over time. A creator missing from one search is not automatically deleted from the broader search index.

Suppressions and audit logs

We keep suppression records, send history, and audit logs so workspaces can respect opt-outs, review past actions, and stay within the approved one-initial-plus-one-follow-up policy.

Access, correction, and deletion

Send privacy requests to the contact below. We review them against billing, audit, security, and legal retention requirements before completing the request.