Acceptable Use Policy

Use truthful sender identity, subjects, proposals, and contact details.

Contact only recipients for whom you have a lawful basis, and obtain consent where required. Public contact details and a connected provider account do not replace that requirement. Record consent or other supporting evidence when CollabBase asks for it, and follow the applicable provider's messaging rules.

Honor no-contact requests, bounces, legal restrictions, and provider pauses. Never evade sending limits or reconnect another mailbox to bypass a pause. A Follow-up is one second outreach attempt after no reply or a classified negative response that is not an opt-out. Use Reply for an active conversation, including positive responses, questions, negotiations, and agreements; neither action permits contacting someone who has opted out.

Do not send harassment, fraud, malware, discriminatory offers, deceptive Re:/Fwd: subjects, or high-volume repetitive spam.

Instagram and TikTok messages require your own explicit Send action. CollabBase's optional Chrome helper may open the intended profile, fill your reviewed message, and observe that action; it must not click Send or send unattended. A bounded delivery check you request may inspect visible conversation details to help check whether your specific reviewed message was sent, not to guarantee recipient delivery or reading. This does not permit general inbox scraping, importing replies from inbox previews, credential or session sharing, bulk automated sending, or bypassing login walls, verification challenges, provider restrictions, or rate limits.

Do not resell creator contact data or use it outside a relevant creator-partnership proposal.